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  1. Devices and Mac OS X version. VLC media player requires Mac OS X 10.7.5 or later. It runs on any Mac with a 64-bit Intel processor or an Apple Silicon chip. Previous devices are supported by older releases.
  2. Has changed to a VLC Media Player. Which I cannot extract or open. All the zip folder is now showing like a VLC Cone. I don't know what I did wrong. Also when I want to download a zip files now it will come in the form of VLC Video Player.

Many problems with VLC are due to incorrect settings or a broken plugin cache. You can solve these by deleting VLC's preferences and cache.

  • 1Reset preferences from VLC
  • 2Reset preferences and cache
    • 2.1Windows
    • 2.2macOS
    • 2.6Android

Reset preferences from VLC

Using VLC within preferences

If you can launch VLC, in the preferences dialog, from the Tools menu, you can hit the 'Reset preferences' button.

NB: This might not solve all your issues, all the time; so if you still have issues, then see the rest of this article.

Reset preferences and cache

Windows

Player

Using the shortcut in the start menu

If you installed VLC properly you can delete the preferences and cache by simply opening the shortcut you can find in your start menu:

All programs > VideoLAN > Reset VLC media player preferences and cache files

Deleting the files manually

Open the explorer and type %APPDATA% into the address bar and hit enter. This should lead you to the AppData folder of your user.

Therein you should find a folder named vlc. Delete that folder and you're done.

macOS

Using VLC

In case VLC still launches, open it. Select 'VLC' menu -> 'Preferences' and hit 'Reset All' in the bottom left corner. VLC will ask for confirmation, reset and restart itself.

Manual deletion

1) Quit the VLC application.

2) Use a Terminal and enter the following command: defaults delete org.videolan.vlc

3) Remove everything from ~/Library/Preferences called 'org.videolan.vlc.*'. Use 'Go To Folder' within the Finder's 'Go' menu to show this folder.

GNU/Linux

Delete the ~/.config/vlc and ~/.cache/vlc folders or execute vlc --reset-config in a terminal.

Old versions of VLC had the data stored in ~/.vlc

BeOS

Delete the config/settings/vlcrc folders.

iOS

Delete the app from SpringBoard and re-download it from the App Store to fully reset the media library and settings.

Android

From the settings

In Settings, go to Applications → VLC → Clear data.

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Within the application

Go to Preferences → Other to clean the history and the media database.

See also

This page is part of the informal VLC Support Guide.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.
Retrieved from 'https://wiki.videolan.org/index.php?title=VSG:ResetPrefs&oldid=59589'

Devices and Mac OS X version

VLC media player requires Mac OS X 10.7.5 or later. It runs on any Mac with a 64-bit Intel processor or an Apple Silicon chip. Previous devices are supported by older releases.
Note that the first generation of Intel-based Macs equipped with Core Solo or Core Duo processors is no longer supported. Please use version 2.0.10 linked below.

If you need help in finding the correct package matching your Mac's processor architecture, please see this official support document by Apple.

Web browser plugin for Mac OS X

Support for NPAPI plugins was removed from all modern web browsers, so VLC's plugin is no longer maintained. The last version is 3.0.4 and can be found here. It will not receive any further updates.

Older versions of Mac OS X and VLC media player

We provide older releases for users who wish to deploy our software on legacy releases of Mac OS X. You can find recommendations for the respective operating system version below. Note that support ended for all releases listed below and hence they won't receive any further updates.

Mac OS X 10.6 Snow Leopard

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Use VLC 2.2.8. Get it here.


Mac OS X 10.5 Leopard

Use VLC 2.0.10. Get it for PowerPC or 32bit Intel.


Mac OS X 10.4 Tiger

Mac OS X 10.4.7 or later is required

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Use VLC 0.9.10. Get it for PowerPC or Intel.


Mac OS X 10.3 Panther

QuickTime 6.5.2 or later is required

Use VLC 0.8.6i. Get it for PowerPC.


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Mac OS X 10.2 Jaguar

Use VLC 0.8.4a. Get it for PowerPC.


Mac OS X 10.0 Cheetah and 10.1 Puma

Use VLC 0.7.0. Get it for PowerPC.