Vmware Remote Console Failed To Install Hcmon Driver Windows 10

23 March 2017Andrea Mauro
Reading Time: 3minutesConsole

If you are using the legacy VMware vSphere Client on Windows 10 you may have some issues with the VM console that display only a part of the screen and leave blank other parts.

  1. VNLCopyFileToSystemDir: Failed to copy file: “C: Windows system32 drivers hcmon.sys”. (null) 32 VNLInstallHcmon: Failed to create service for hcmon driver. This looked like that there are not sufficient permissions to copy the hcmon.sys to the destination folder, although the installer told me that he is using elevated permissions.
  2. No, you dont need to install console for remote desktop or remote control from SCCM. If you want to remote control,all you need is,SCCM agent to be installed/healthy,firewall ports and configure client agent settings who can remote view the computer.

You can use other clients (like the Web Client if you have vCenter or the Host UI if you have at least ESXi 6.0U2), but maybe you will have other issues (for example on ESXi 6.0 host UI console mouse may not work well or not at all).

But if you try to use the vSphere Client console you will have a screen like this:

And does not depend on the guest OS or the guest video resolution, there are just two black bands on the right and at the bottom of the console, making it quite unusable.

Launch Windows PowerShell as Administrator; Change directory to the folder where the VMware-VMRC-xxx.msi is located; Execute. Windows Failed To Install Driver VSphere 6.5 GA: VMware-VMRC.exe – Failed to install hcmon driver. November 30, 2016 December 1, 2016 rdronov Leave a comment After upgrading the vCenter Server Appliance to version 6.5, I needed to install a new version of VMware Remote Console 9.0 on my Windows 10 machine.

Funny, but the solutions is the same the solve the Mouse issues with VMware Workstation 10 and in Windows 8.1 and it’s common from Windows 8: when you use a Windows 8-based or Windows 8.1-based computer that has a display that features many dots per inch (that is, a high-DPI display), some desktop applications may appear somewhat blurry when you compare them with other applications on the screen. Alternately, display problems may exist such as truncated text. This behavior occurs in such programs as Internet Explorer, Microsoft Office, Windows Photo Viewer, Windows Media Player, Windows Firewall, the Windows 8 Calendar app, and Windows Journal.
This because, in order to provide an optimal experience on high-DPI display, desktop applications have to detect the DPI of the display that is being used and then scale their graphical elements, text, and screen layout appropriately. Some applications do not implement this. Therefore, they may not look as sharp. Other applications may attempt to implement this, but may not implement it correctly, causing problems such as truncated text or incorrectly sized graphical elements.

Vmware remote console failed to install hcmon driver windows 10 32 bit

The solutions is changing the properties of the vSphere Client icons and disable DPI virtualization for the application. To do this, right-click the application’s shortcut and then click Properties. On the Compatibility tab, select Disable Display Scaling On High DPI Settings, and then click OK. This causes the text in the application to appear clearer. However, if the application does not correctly handle high DPI settings, this procedure may have adverse side effects such as truncated text and incorrectly sized graphical elements.

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Andrea Mauro

Virtualization, Cloud and Storage Architect. Tech Field delegate.VMUG IT Co-Founder and board member. VMware VMTN Moderator and vExpert 2010-20 and vExpert Pro. Dell TechCenter Rockstar 2014-15. Microsoft MVP 2014-16. Veeam Vanguard 2015-19. Nutanix NTC 2014-20.Several certifications including: VCDX-DCV, VCP-DCV/DT/Cloud, VCAP-DCA/DCD/CIA/CID/DTA/DTD, MCSA, MCSE, MCITP, CCA, NPP.

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